August’s highlight…

Marian’s birthday…

We celebrated our unit coordinators, Marian’s 50th birthday earlier this week and she was all fun and smiles! Once again we would like to wish Marian happy belated birthday and we hope you had a lovely time off.

Meet our new friend, Molly…

A massive thank you to our Care Manager Julia that brought in her dog Molly to Duncan House to keep our residents company. As you can see they all loved it and it cheered them all up. I think we will have to keep inviting Molly down from time to time to keep us company as she seemed to have won hearts.

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Karaoke sessions…

Jacqueline and our Activities Coordinator Eleni have been up to loads of singing and dancing this week. Both have been enjoying some YouTube karaoke by singing along to old time hits. The pair are seriously considering on going on Xfactor. 🙂

As for the other residents they have been focusing on dominos, cards and colouring in fishes and butterflies – Summer might be almost over but the fun never ends at Duncan House.

 Ward 18 is Philips-less…

Ward 18 is doing great, as always. Bridges would like to thank Harriet as she is stepping in while Phillips is off on holiday. Bridges appreciates your help as well as the effort of all our staff that make Bridges healthcare what it is.

Our staff are talented…

Did someone say spelling bee? Richard Trantom our finance manager will be starring as Vice Principal Panch in the 25th annual Putnam amateur theatrical production. Performance dates are from Monday 17th September till Saturday 22nd September at 8:00pm.

You can purchase tickets via the Box office 07500 908 331 or via their Eventbrite page here.

Please do take a minute to share this posts around and subscribe to our blog for more Bridges healthcare updates.


A little update…

   Duncan House was a completely new setting for Bridges in terms of set up as it wasn’t classed as a community but wasn’t classed as a nursing home despite the fact that it’s staffed with nurses, HCAs, GPs and OTs.

The purpose of the Discharge to Assess Unit at Duncan House is to provide temporary accommodation for Greenwich residents being discharged from an acute NHS hospital, who are deemed unable to return home directly. While at Duncan House assessments of need will take place to determine the appropriate destination for discharge, and support provided to enable those goals to be attained.

  The past few months have been hectic for Bridges however our efforts were not in vain. We believe in promoting the independence of our residents and assisting them without taking away their independence.

  We worked diligently to bring the unit to a standard that we and as well are residents were happy with.

   On Thursday 19th July 2018 we had our first CQC inspection down at Duncan House. Our residents have always been our centre of focus and it’s nice that CQC was able to experience what we do as an organisation in person. We now await our feedback #fingerscrossed.

  Our Ward 18 is still going strong as always with Bridges offering exceptional services, supporting and working alongside the staff at Queen Elizabeth Hospital.

Royal Wedding 4

   We would like to say well done to Philips and his team for all the hard work and achieving high discharge rates from ward 18 and also for organising such wonderful days of celebration for the patients and staff on Ward 18 for both the Royal Wedding and for NHS 70th birthday.

Royal Wedding 6

  Our community is moving forward as we are working closely with Greenwich and Bromley CCG and Bexley Social Services to provide a range of high-quality care services to people with complex care who wish to remain in the comfort and familiarity of their own home.

  We are also happy that we are now having many referrals from individuals who wish to commission our services privately and arrange their own care reflecting the needs and wishes that they require to enable them to remain at home but have the support that they need. Their recommendations are leading to further referrals which are great news for Bridges.

  We are seeking to employ more carer drivers do you know anyone that would be interested?

vol 4  We also would love to have volunteers at Duncan House who would give some time to spend with the residents chatting and being companionable to them. A few hours a week would be lovely and would make such a difference.

Just a big thank you to everyone!!!

Newsletter- July 2018

World Hepatitis Day – Saturday 28 July 2018

World Hepatitis Day (WHD) takes places every year on 28 July bringing the world together under a single theme to raise awareness of the global burden of viral hepatitis and to influence real change.

Viral hepatitis is one of the leading causes of death globally, accounting for 1.34 million deaths per year – that’s more than HIV/AIDS, tuberculosis or malaria.

Together, hepatitis B virus and hepatitis C cause two in every three liver cancer deaths across the world. Hepatitis C is curable and Hepatitis B Is treatable.

Globally, 90% of people living with hepatitis B and 80% living with hepatitis C are unaware they are living with the disease, resulting in the real possibility of developing fatal liver disease or liver cancer at some point in their lives and in some cases, unknowingly transmitting the infection to others.

Therefore It would also be in the best interests for all staff to protect themselves against this awful disease.

• 300 million people living with viral hepatitis don’t know it.
• 55 million people across the world don’t know they are living with hepatitis C.
• If you’re aged between 45 and 60, you’re more likely to be unknowingly living with hepatitis C than any other age group.
• 9 out of 10 men living with hepatitis B don’t know it.
• 100 million women across the world don’t know they are living with hepatitis B.
• In Africa, teenagers are more likely to be unknowingly living with hepatitis B compared to any other age group.
• 42 million children don’t know they are living with viral hepatitis.
• In South-East Asia, 97% of men and women living with viral hepatitis don’t know it.
• 9 in 10 men living with viral hepatitis don’t know it.
• 4 out of 5 women living with hepatitis C don’t know it.
• 9 in 10 women living with viral hepatitis don’t know it.
• If you’re in your thirties your more likely to be unknowingly living with hepatitis

Pay Queries

If you have a pay query please send an email to:
Your query will then be investigated and responded to by email


July 11/06/2018 – 15/07/2018 (PAID 31/07/2018)
August 16/07/2018 – 12/08/2018 (PAID 31/08/2018)

NHS TURNS 70 – Thursday 5th July 2018

The National Health Service is turning 70 on 5 July 2018. It’s the perfect opportunity to celebrate the achievements of one of the nation’s most loved institutions. We are all proud of our NHS!
Over the last 70 years, the NHS has transformed the health and wellbeing of the nation and become the envy of the world.
To help mark the NHS’s 70th birthday, over 50 buildings, historic monuments and other high profile sites across the country will be ‘lighting up’ blue on the evening of Thursday, 5 July.
People are encouraged to take photos and share them via social media using the hashtags: #NHS70 and #LightUpBlue.
For further information please see: http://www.nhs70.nhs.uK

Heatwave Advice

• Stay out of the Heat: Keep out of the sun between 11.00am and 3.00pm. If you have to go out, avoid extreme physical exertion, walk in the shade and wear sunscreen, light loose fitting cotton clothes, a hat and a light scarf
• Cool yourself down: Have plenty of cooling drinks, but avoid alcohol and caffeine. Eat cold foods particularly salads and fruit. Take a cool shower, bath or wash and sprinkle water over skin and clothing or a damp cloth on the back of your neck.
• Keep your environment cool: Keep windows that are exposed to the sun closed and blinds/curtains drawn during the day and open at night when the temperature has dropped. Turn off all non-essential lights and electrical equipment. Keep indoor plants and bowls of water in the house to cool the air.

Keep an eye on your patients:

• Check High-risk patient groups regularly
• Where patients reside check indoor temperatures and record during the hottest periods (11.00am to 3.00pm)
• Ensure there are cool areas for patients that are kept below 26°C (If the patient is not currently suffering from heat related illness, continue to monitor them closely for dehydration and signs of heat injury, moving them to an area below 26°C if their condition deteriorates because of the heat)
• Ensure that patients have sufficient water
• Consider weighing patients regularly to identify dehydration
• Ensure that the person reduces their levels of physical exertion
• Suggest they take regular cool showers or baths, or at least an overall body wash
• Advise them to wear light, loose cotton clothes to absorb sweat and prevent skin irritation
• Suggest that they sprinkle their clothes with water regularly, and splash cool water on their
face and the back of their neck. A damp cloth on the back of the neck helps temperature regulation
• Recommend cold food, particularly salads and fruit with a high water content
• Advise them to drink regularly, preferably water or fruit juice, but avoid alcohol and caffeine
(tea, coffee, colas)
• Monitor their daily fluid intake, particularly if they have several carers or are not always able to drink unaided
• Keep giving advice on what to do to help keep cool
• During extended periods of raised temperatures ensure that persons over the age of 65 are advised to increase their fluid intake to reduce the risk of blood-stream infections caused by Gram-negative bacteria


As well as the specific symptoms of heat exhaustion and heatstroke, watch out for signs that could be attributed to other causes, such as:
• Difficulty sleeping, drowsiness, faintness and changes in behaviour
• Increased body temperature
• Difficulty breathing and increased heart rate
• Dehydration, nausea or vomiting
• Worsening health problems, especially of heart or respiratory system

Emergency treatment: If you suspect someone has heatstroke, call 999. While waiting for the ambulance:

• Take the person’s temperature
• If possible, move them somewhere cooler
• encourage them to drink fluids, if they are conscious
• do not give aspirin or paracetamol
• Cool them down as quickly as possible by giving them a cool shower, sprinkling them with water or wrapping them in a damp sheet, and using a fan to create an air current